Shipping:

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

We provide free domestic shipping for all holsters. International orders, as well as orders with other accessories, apparel, etc will be charge by weight and shipped via USPS.  When you place an order, we will estimate shipping for you based on the availability type of your items.

Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Guarantees and Warranties:

• All of our manufactured products come with a 30 day Customer Satisfaction Guarantee. If within the first 30 days of owning a Green Force Tactical LLC product, you are not 100% satisfied, we will provide a full refund upon return of the product.

• We also offer a 100% lifetime ownership warranty for all of our manufactured products. If you somehow manage to break one of our holsters, regardless of how it happened, we will repair or replace it with a similar or improved version. No hassles, no bullshit. All we ask is that you return the product to us, with a brief synopsis of how it became damaged so we can take the necessary steps to improve our future designs.  Please submit a casualty report using the form here:  http://www.greenforcetactical.com/casualty-report-form/ as well as a return request described below.

And if you send a video or field pics of how it happened, along with your story, we may post it on our site so others can hear and see your story, and learn from it.


Returns:

Here's how you return an item to us:

  1. Login to the store using the account you created at checkout
  2. Go to My Account along to top menu of the webpage
  3. Click Completed Orders
  4. Find the item you wish to return in your list of orders and click Return Item(s) next to the item.
  5. Fill out the form with the appropriate information.  Please add as much detail into the comments as possible.  Your feedback helps us improve our products.
  6. Click Submit Return Request.
  7. You will receive a confirmation email with the details of your return and we will communicate the status of the return and any questions we have via this email address.
  8. When your return is approved, we will send a prepaid shipping label with instructions on how to ship the item back to us.
  9. Once we receive your returned item, we will process the requested action (Refund, Replacement, Store Credit, etc.)
While you may also use the Contact Us form to communicate with us about your return, you MUST use the return process described here to initiate the return.  This will ensure we can adequately track your return and process it quicker for you.